Privacy Policy

Last updated: July 12, 2026

Metalcraft respects your privacy and is committed to protecting the personal information you provide when using our website, metalcraftpipe.com.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

1. Information We Collect

We may collect personal information that you voluntarily provide through our website contact form, including:

  • Your name
  • Email address
  • Telephone number
  • Company name, where provided
  • Any information included in your message or enquiry

We may also automatically receive limited technical information when you visit the website, such as:

  • Your IP address
  • Browser and device type
  • Date and time of your visit
  • Pages requested
  • General server and security logs

Information such as IP addresses, browser details and visit times may be collected automatically by websites and hosting systems for security and technical purposes.

2. How We Use Your Information

We may use your information to:

  • Respond to enquiries submitted through the contact form
  • Provide information about our products or services
  • Communicate with potential or existing customers
  • Maintain and secure the website
  • Prevent spam, misuse or fraudulent activity
  • Comply with legal obligations
  • Establish, exercise or defend legal claims

We do not use contact-form information for unrelated marketing unless you separately request or agree to receive such communications.

3. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers where reasonably necessary to operate the website or respond to your enquiry, including:

  • Website hosting providers
  • Email service providers
  • Website maintenance and security providers
  • Professional advisers, where legally necessary

These providers may only process information as necessary to perform services for us.

We may also disclose information where required by law, court order, government authority or to protect our legal rights.

4. Data Retention

We keep personal information only for as long as reasonably necessary to:

  • Respond to your enquiry
  • Maintain business records
  • Resolve disputes
  • Meet legal, tax or regulatory obligations

Messages that are no longer required may be securely deleted.

5. Data Security

We take reasonable administrative and technical steps to protect personal information from unauthorized access, misuse, alteration, disclosure or loss.

However, no website, email service or internet transmission can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on where you live and whether the applicable privacy law covers our business, you may have rights concerning your personal information, including the right to:

  • Request access to information held about you
  • Request correction of inaccurate information
  • Request deletion of information
  • Withdraw consent where processing is based on consent
  • Object to or restrict certain uses of your information

The New Jersey Data Privacy Law has been effective since January 15, 2025 and provides certain rights to New Jersey consumers where the law applies to the business processing their data.

To make a privacy request, contact us using the details below. We may need to verify your identity before completing the request.

7. Children’s Privacy

Our website is intended for business customers and general adult users.

We do not knowingly collect personal information from children under the age of 13. Anyone under 13 should not submit information through the website without the involvement of a parent or guardian.

8. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security or content of third-party websites. Visitors should review the privacy policies of those websites before providing personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

For questions or privacy requests, contact:

Metalcraft
120 Francis Street, Suite 7
Keyport, NJ 07735
United States

Email: Info@metalcraftpipe.com
Telephone or WhatsApp: +1 908-933-7473